Month: October 2017

Why Case Studies Are Critical in Business-to-Business Marketing

When it comes to ranking the most credible forms of advertising, word of mouth always comes out on top. That’s because we trust people we know more than experts we don’t know.

Why don’t customers believe the experts?

Americans have always been a little skeptical of experts and the theories (or facts) they espouse. In fact, there’s a theory called the “backfire effect” that suggests some people become even more convinced they are right when experts give them evidence disproving their beliefs.

For that reason, it’s often better to let your product’s story be told by a third party with whom a potential customer can identify. That third party may not be a university professor, but if he or she has worked in the trenches—perhaps just like your customer—then that person is granted automatic credibility.

Context and Credibility

Presenting your story in the form of a case study provides potential customers the ability to not only understand the product, but also redefine their expectations. Rather than believe a manufacturer’s claims, which could be seen as hype, prospective customers often find it easier to believe the claims of an independent third party. Continue reading this article

Why B-to-B Marketers Should be Concerned About Ad Blockers

Unlike business-to-business (B2B) online media, the business model of online consumer media is nearly 100 percent focused on generating traffic, clicks and views. (B2B online media uses a business model that is focused on who uses a site, not just how many clicks they generate.) Because consumer websites need to boost a lot of traffic, consumers who use the web are bombarded with click-bait pop-ups, automatic animation, audio and video, and slideshows featuring what child actors look like now that they are adults. Such blinking and screaming ads are annoying on a desktop or laptop computer, but they are even more obnoxious on the small screen of a smartphone—the largest and fastest growing segment of online usage.

The online audience is responding with outrage

Blinking pop-ups and instant video techniques have led a growing number of web users to download “ad-blocking” extensions to their computers’ web browsers.

In a 2016 report, Juniper Research predicted ad blocking could cost publishers $27 billion globally in lost ad revenue by 2020. Continue reading this article

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